Parts Advisor

Vacancy: Parts Advisor / Parts Assistant

Dealership & Employer:

• Arbury Peugeot, Citroen & Leapmotors
• 143 Birmingham road, Lichfield, Staffordshire, WS14 9BL

Salary:

• Basic salary £28,000
• Plus bonus – 1% of department profits
• OTE £30,000

Hours:

• 40 hours Monday to Friday
• NO WEEKENDS!

Other benefits you’ll receive:

• 23 days holiday + birthday off + bank holidays
• Employee discounts
• Pension
• Professional training
• Opportunities for career progression

The role:

• Ensure parts are efficiently distributed to Service Department Technicians
• Selling parts directly to both retail and trade customers via telephone, online and face-to-face
• Assist customers and process orders via telephone, online and face-to-face
• Sourcing and picking parts for internal and external customers
• Maintain stock levels, order parts as and ensure all deliveries are correct
• Pack and load parts correctly to avoid damage or loss, for dispatch to customers via van delivery or postal/carrier services
• Effectively communicating with our Service department
• Carrying out some administration duties such as invoicing

Skills, qualities and experience required:

• Have a technical automotive background or proven experience working with vehicle parts
• Ability to plan, organise and meet agreed work deadlines
• Attention to detail and maintain good, accurate quality of work
• Good communication skills and enjoy working in a fast paced yet rewarding environment
• Able to communicate effectively with the team and build relationships with external customers
• Be passionate about delivering exceptional customer service
• PC and web literate