Service Advisor

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, and delivering excellent customer service at all times.

When I join the team, what will I get in return?

• A salary of between £25500 and £27000 basic (based on experience) and up to a very realistic and uncapped £32000 OTE per year
• A great bonus scheme
• Excellent training and development
• Career progression
• Company benefits
• A great team of people to work with

Responsibilities for the role are:

• Dealing with necessary paperwork
• Preserving a high level of house keeping at all times
• Maintaining communication with the customer whilst their vehicle is being services/repaired and;
• Processing payments and follow up actions

What we are looking for:

• Experience in the motor industry and/or service advisor role
• No specific qualifications needed
• A good level of computer literacy
• A keen eye for detail
• Someone who has a passion to make things work – keep moving forward to reach the finish line everyday
• Good customer service skills
• Ability to work under pressure